You may have lost your mobile device, and for some reason could not retrieve your old phone number. It is important to note that after a long period of time you service provider could reassign the number to someone else, therefore there is need to update your online contact details accordingly.
Failure to effect these contact updates could lead to issues such as inability to receive One Time Password (OTP) notifications, SMS alerts and so on. These notifications would be received by the new owner of your old mobile line, which potentially puts you in danger of being hacked.
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